Summer has arrived and already we’re receiving calls about air conditioners not blowing cold air. It’s going to get worse before it gets better, and as a heating and air company, you can take advantage of the rising temperature to run a major sale or promotion. Whether it’s a discount for maintenance and upkeep or…
At your plant, you do everything you can to keep your employees safe, from regular meetings discussing proper use of the machinery they will be using to safety being a focus during orientation. You know what can happen if someone gets injured on the job, and that some injuries can cause long-term effects not only…
As we get closer to summer, the importance of our HVAC unit working as it should, quickly returns to our mind, especially as temperatures start to rise in expectation of Summer. As a heating and air company, this is an important opportunity for you to build your customer base, and to make sure you have…
Congratulations! You’ve taken on another line in your factory and now you need people to come in and help handle the increased production. What do you do? Putting an employment ad online, or with staffing agencies may help, but how do you know the potential employee, or temp, will have all the information? And if…
Heating and air issues don’t wait until it’s convenient. Any time, day or night, the fan can stop operating, the pilot light can stop igniting, the air filters can get stopped up, or several other things can go wrong. Does your company have a reliable, 24/7 service to handle these calls? Say a storm blows…
On February 3rd and 4th, a cold snap hit several states even as far as Arkansas knocking out power and iced the roads making them dangerous for multiple days. How did your heating and air company fare during this event? As an Answering Service we jumped in and assisted our clients with professionalism and accuracy,…
One of the most important aspects of growing your business is word of mouth. With reviews easily found on the internet, that is the first thing people see when searching for a heating and air company. How is your online rating? How many people reviewed your company? Would they refer your company to their friends…
One of the facts I’ve come to accept is that most people don’t really listen to automated messages, and even if they did, they still want to speak to someone because the message given doesn’t answer all of their questions. Automated messages can be good for certain situations, but employees calling in have lots of…
As a successful business, you’re extremely busy. From meetings to after-hours operations to emergencies, the work never seems to end. Despite this, you can’t work in the office through the night and day. You need rest so that you can run your business to the best of your abilities! Yes, urgent calls can come through at any time. However, if you live your life beside your phone, how will you accomplish anything useful?