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Our Services

We aren’t your average call center. We shape our business to evolve around our customers' needs and wants, and our services reflect that. We are problem solvers at our very core, empowering your brand to focus on what really matters – building your business. Let us build a customized package for you today.

Click any of the links below to learn more about our services.

Virtual Receptionist

Retention Services

Data Administration

Order Processing

Customer Acquisition

Customer Validation

Workforce/Customer Support

Sales Services

Unmatched Experience and Service

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Get a Quote

At AFS Business Solutions, we value our role as the communication for our client’s prospects and customers. We take pride in representing our clients and their brands because we know that in today’s marketplace impressions are everything. We cater to clients who require specialized inbound and outbound communication services and leave the “just name and number business” to traditional call centers.

Businesses and organizations need a contact center that can respond quickly and efficiently to the demanding needs of today’s prospects and customers.

Fully Customized Solutions

We specialize in building packages tailored to meet your market needs while enhancing the features you currently provide your customers. We take into account your exact business needs and match them with an amazing solution. Let us build a customized package for you today.

Next Level Quality Assurance

We truly see ourselves as an extension of our clients. Whether we serve as the sole contact or in an overflow or after hours capacity, we feel confident we can provide the necessary level of support and commitment your company deserves.

Over 40 Years

Over 40 years of experience and knowledge0%
75 %

99.5%

Uptime Guarantee - Fully Redundant Voice and Data0%
99 %

5.9 Years

Experienced Agents - Average Agent Tenure0%
75 %

97%

Quality Assurance Score0%
97 %
PCI

PCI DSS Certified Facility

Murican Made

Secure USA Based Call Center

Lower Cost

Lower Cost

Customer Service

Customer Service Professionals

Productivity

Increase Productivity

24-7

24/7 Availability

hipaa

HIPAA Compliant

redundancy

Full Network and Voice Redundancy

5805 US-271
Fort Smith, AR 72908
800-264-1100
Business Hours:
8 AM – 5 PM

5805 US-271
Fort Smith, AR 72908
800-264-1100
Business Hours:
8 AM – 5 PM

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